ICT Specialist

About the Role

The ICT Specialist is responsible for installing, maintaining and repairing computers and networks. The role is crucial for ensuring that our IT infrastructure works properly with maximum capabilities.

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• Review diagnostics and assess the functionality and efficiency of systems

• Monitor security certificates and company compliance of requirements

• Offer technical support to company staff and troubleshoot computer problems

• Install and update company software and hardware as needed

• Anticipate and report the cost of replacing or updating computer items

Requirements

• A Degree or Diploma in Computer Science, Information Technology, Electrical/Electronics Engineering or similar relevant field

• Proven experience as an ICT specialist or similar role for a minimum of 3 years

• Familiarity with networking, hardware, software, cctv, telephony, endpoint devices and operating systems.

• Must possess strong analytical interpersonal, and communication skills and have the ability to work with minimal supervision in a team environment

• Ability to work occasional off-hours duty to permit timely attention to mission-critical functions.

• Effective attention to detail and a high degree of accuracy.

• Strong organizational and time management skills

• Self-motivation and the ability to take initiative and multitask

• Strong analytical and problem-solving skills

• Valid MCSE, CompTIA, ITIL and other ICT certification will be considered an advantage